Cancellation Policy
At Alldaychemistt.com, we strive to provide the most reliable pharmaceutical services to ensure customer satisfaction. We guarantee the timely shipping of all orders placed by our customers.
Order Cancellation
If you wish to cancel your order, please contact our Customer Support Team immediately. Orders that have not been processed yet can be canceled, and a full refund will be issued. However, if the order has already been processed or shipped, it cannot be canceled. In many cases, orders are processed within 12 hours of being placed.
Reasons for Order Cancellation
We understand that cancellations may happen due to various reasons. Below are the circumstances under which our cancellation policy applies:
Limited Stock Availability: If the quantity of the product ordered exceeds the available stock or the product is out of stock, cancellation may occur.
Disputes and Complaints: If there is any issue with the product upon receipt, please contact our Customer Support Team for a fair resolution.
Stock Unavailability & Pricing Errors: If a product is unavailable or there is a pricing error, the order may be canceled.
Non-Receipt of Payment: Orders that remain unpaid will be automatically canceled.
Customer-Initiated Cancellation: Customers can cancel their orders by reaching out to our Customer Support Team. If the order has not been processed, a full refund will be issued. However, orders already dispatched cannot be canceled.
Refund Policy
If the payment was made using a credit card, the refund will be processed back to the same card. Refund processing generally takes a minimum of 10 working days.
Please note that any delays in crediting the refund to the customer’s account are managed by the issuing bank, and we are not responsible for such delays.
Customer Satisfaction Guarantee
If you are dissatisfied with any of our products, please contact our Customer Support Team. If the issue cannot be resolved, we offer a full replacement or a refund.
For any queries, feel free to contact us via email at [Your Email Address].
We may reach out for further details if necessary to complete or process your order.